Delivery Information
Thank you for considering Kwoff for your forthcoming wine or spirits purchase. We want to be transparent with our service so we've prepared this page of information about our delivery options and pricing.
For orders of all items we normally guarantee delivery within seven days of your order. We use two independent couriers, APC Overnight and Royal Mail. The courier will attempt to deliver twice. Your order will be returned to our warehouse if they have not been collected from the courier 3 days after the second delivery attempt, and we reserve the right to pass on the cost of redelivery in this event.
Our Delivery Partners
ROYAL MAIL If your order meets these criteria, you can track your order on their website here: |
|
APC OVERNIGHT If your order meets these criteria, you can track your order on their website here: |
Our delivery charges are calculated by weight based on the table below:
Weight | Price |
0 kg - 2 kg | £5.99 |
2kg - 4.5kg | £7.99 |
4.5 kg - 10 kg | £9.99 |
10 kg - 15.0 kg | £14.95 |
15.0 kg - 25.0 kg | £16.95 |
25.0 kg + | £24.95 |
Spend over £129 | FREE |
We only deliver to Mainland UK. We do not deliver to Northern Ireland, the Isles of Scilly, Isle of Man, Scottish Islands, Isle of White, Channel Islands or destinations outside the UK. Our website is currently unable to determine if your address is in one of these locations. If it is, the order may be accepted but subsequently cancelled after manual review. We apologise. We are working on a solution to address this and hope to be able to widen our delivery capabilities in the not too distant future.
Delivery must be in person as we may require proof of age ID and a signature upon delivery and due to the nature of the products sold on via our website, we are unable to offer any leave in a safe space options.
FREE LOCAL DELIVERY SERVICE
We now offer a free contactless local delivery service for orders over £20 to the following postcodes:
BL0, BL1, BL2, BL3, BL4, BL8, BL9, M8, M9, M24, M25, M26, M45, BB4, OL1, OL2, OL9, OL10, OL11, OL12, OL13, OL16
We operate two storage locations for our business, one of which is in a warehouse in London. Therefore, if you need to receive your local order within 2 days, please only purchase the single bottles of wine, spirits and beer or the Kwoff mixed cases. If you order 6 or 12 bottle cases of the same wines, these may be stored in the London warehouse, so please allow up to 5 days for delivery for these as they need to sent to us first before being forwarded to you.